Warranty & Care | Door County Furniture

Warranty

Door County Furniture warrants its furniture for five years from the date of purchase to be free from defects in workmanship, provided it is not altered, misused or used in a commercial setting. Using improper cleaning or polishing products voids this warranty.

Your furniture is a product of nature. Season splits, checks, and expansion and contraction of parts are natural, and may result from not keeping humidity between 35% and 45%. These are not defects in workmanship.

If Door County Furniture finds damage to be a defect in workmanship, your furniture will be repaired or replaced, at Door County Furniture’s discretion, free of charge. Transportation fees are not covered. The limited warranty is not transferable from the original retail purchaser.

Cleaning your furniture

A clean, damp, soft cloth is all you need to keep your furniture looking great for years. When necessary, use a mild soap without micro-abrasives (such as Dawn). Dry with a clean soft cloth afterward.

Polishing

Polishing isn’t necessary. Your furniture is finished in a high-quality catalyzed varnish that gives it a natural luster and a smooth finish. Do not use any polish for the first six months, until the finish has fully cured. After that, if you polish occasionally, use a silicone-free and wax-free polish such as Guardsman; other polishes build up and leave a dull look. Your local retailer can recommend products.

Things to avoid

Placing very hot food or objects directly on the table
Vinyl or plastic placemats and tablecloths, which can contain silicone that reacts with the finish
Sliding rough or abrasive items across the table without a placemat underneath
Silicone- or wax-based cleaning products
Direct sunlight and heat sources
Letting spills sit, since standing liquid can cause damage over time

Humidity

Keeping your home’s humidity between 35% and 45% is essential. It reduces the risk of swelling, season cracks and warping. Solid wood shrinks and swells with the seasons, so the joints between table leaves may gap slightly at the center or edge depending on the season. This is natural, and humidity control helps.